Jira Service Management

{"xsrfToken":"35d24479a861ca4cf5524190450459b0366bd7e4_lout","branding":{"id":"6","key":"cshd","name":"CourseStorm Technical Support","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f165169e-ecab-489f-8066-77205202c983/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjN2NjYmNmMi1jZWU0LTQ4OGMtYjkwMC00MGE5MmY3YTgwMGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYxNjUxNjllLWVjYWItNDg5Zi04MDY2LTc3MjA1MjAyYzk4MyI6WyJyZWFkIl19LCJleHAiOjE3MzIyNzU0NjUsIm5iZiI6MTczMjI3NDg2NX0.X-YMF8r5NhTkRcI6nvRKNuEbu_OzIuqDF67kVl0daY4&client=c7ccbcf2-cee4-488c-b900-40a92f7a800e&mode=fit","logoId":"f165169e-ecab-489f-8066-77205202c983","isLogoAvailable":true,"helpCenterTitle":"Welcome to the CourseStorm Help Center! What are you looking for?","sharedPortalName":"CourseStorm Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the CourseStorm Help Center! What are you looking for?","sharedPortalName":"CourseStorm Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1169b3","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/197f2b06-a02b-430d-b02b-13ba67eaecdf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjN2NjYmNmMi1jZWU0LTQ4OGMtYjkwMC00MGE5MmY3YTgwMGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE5N2YyYjA2LWEwMmItNDMwZC1iMDJiLTEzYmE2N2VhZWNkZiI6WyJyZWFkIl19LCJleHAiOjE3MzIyNzU0NjUsIm5iZiI6MTczMjI3NDg2NX0.kc8Imp6L87-H4pEC4Bkp_sxhvAC4tS-v6JdVnwUCSJM&client=c7ccbcf2-cee4-488c-b900-40a92f7a800e&height=300&mode=fit","bannerMediaApiFileId":"197f2b06-a02b-430d-b02b-13ba67eaecdf","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"6","key":"cshd","projectId":10005,"serviceDeskId":6,"name":"CourseStorm Technical Support","description":"Browse our catalog of Help Articles and request help from the Support Team.","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"10045","name":"CC Dispute","descriptionHtml":"","callToAction":"CC Dispute","introHtml":"","icon":10524,"iconUrl":"https://coursestorm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10524","groups":[],"key":""},{"id":"10050","name":"Error Report","descriptionHtml":"","callToAction":"Error Report","introHtml":"","icon":10308,"iconUrl":"https://coursestorm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[],"key":""},{"id":"10073","name":"Feature Request [DRAFT - DO NOT USE]","descriptionHtml":"","callToAction":"Feature Request [DRAFT - DO NOT USE]","introHtml":"","icon":10322,"iconUrl":"https://coursestorm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[],"key":""},{"id":"10072","name":"Inbound Voicemail","descriptionHtml":"","callToAction":"Inbound Voicemail","introHtml":"","icon":10300,"iconUrl":"https://coursestorm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10300","groups":[],"key":""},{"id":"10049","name":"Master Workflow - VM, Email, Support Req, Phn Call","descriptionHtml":"","callToAction":"Master Workflow - VM, Email, Support Req, Phn Call","introHtml":"DO NOT USE ME","icon":10304,"iconUrl":"https://coursestorm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[],"key":""},{"id":"10044","name":"Phone Call","descriptionHtml":"","callToAction":"Phone Call","introHtml":"","icon":10530,"iconUrl":"https://coursestorm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10530","groups":[],"key":""},{"id":"10071","name":"Stripe Notification","descriptionHtml":"","callToAction":"Stripe Notification","introHtml":"","icon":10306,"iconUrl":"https://coursestorm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[],"key":""},{"id":"10033","name":"Support Request","descriptionHtml":"Please complete the fields below so we can assist you as quickly as possible.","callToAction":"Support Request","introHtml":"Is something not working properly on your site? Use this form to report the problem to CourseStorm Support.","icon":10533,"iconUrl":"https://coursestorm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10533","groups":[],"key":""}],"reqGroups":[],"orderMapping":{},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"25cfd3fb-7249-3494-abc3-4e131b680219","appLinkName":"System Confluence","appLinkUrl":"https://coursestorm.atlassian.net/wiki","spaceKey":"CSHD","spaceName":"CourseStorm Support Help Desk","spaceUrl":"https://coursestorm.atlassian.net/wiki/spaces/CSHD","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":6,"kbLinkDomainURLs":["https://coursestorm.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjN2NjYmNmMi1jZWU0LTQ4OGMtYjkwMC00MGE5MmY3YTgwMGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIyNzYwNjUsIm5iZiI6MTczMjI3NDg2NX0.QYnmVtYPgxopy6N9KAx0UGOl4Jlr04AXYG6NoRVSyF4","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"c7ccbcf2-cee4-488c-b900-40a92f7a800e","tokenDurationInMins":20}},"kbPage":{"id":4522106,"title":"Price-Adjusting Options","url":"https://coursestorm.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/4522106","space":{"key":"CSHD","name":"CourseStorm Support","id":2490370},"serviceDeskIds":[6],"appLinkId":"25cfd3fb-7249-3494-abc3-4e131b680219","idInString":"4522106","projects":[{"projectId":10005,"serviceDeskId":6,"portalId":6}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=coursestorm","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"35d24479a861ca4cf5524190450459b0366bd7e4_lout","baseUrl":"https://coursestorm.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://coursestorm.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c7ccbcf2-cee4-488c-b900-40a92f7a800e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"ba187da4e3f14597be663ed0c2e133ec","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}