Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

When a student requests deletion of their student data, Admin Users may edit the student profile to de-identify or redact the personally-identifying information. This can include changing the name, address, phone number, and email address, and removing a saved credit card if one is attached to the profile. To edit the student profile, navigate to “Admin Menu” > “Students” and select the student from the list, or search for the student by name in the Admin Search bar. Click the “Actions” button and select “Update Info” to access the editable fields in the student profile

Required Fields in the Student Profile

Some student profile fields are required, meaning that the profile cannot be saved if these fields are empty. These fields can be edited to redact the student’s personal info and replace it with sample text, as the profile cannot be saved with these fields empty. Required fields include name, email address, phone number, and any required standard form questions.

We recommend changing the student name fields to something like “Student Redacted” or “Archived Student” and replacing the address, phone, and email with sample informationdata. Programs may opt to include a hidden Notes field to enter additional details in the student profile, such as that the student requested deletion, the date, or other relevant info (adding this field is optional).

Optional Fields in the Student Profile

Other student profile fields are optional meaning that the profile can be saved even if they contain no data. Existing data in these fields can simply be deleted via the process below.

Redacting the student profile in this way sufficiently de-identifies the information so it can’t be traced back to the student, while protecting the registration and transaction data points in the system’s back-end.

To edit the student profile

  1. Navigate to “Admin Menu” > “Students”

  2. Select the student from the list, or search for the student by name in the Admin Search bar.

  3. Click the “Actions” button,

  4. Select “Update Info” to access the editable fields in the student profile.

  5. Redact or remove info as desired.

  6. Click “Save Changes” to confirm.

After redacting the student’s information, we recommend that program staff email the student to confirm this action has been completed.

...